Professional Application Maintenance

Your Partner in Application Excellence

We provide comprehensive maintenance agreement services for your custom applications. From version updates to system enhancements, we keep your software running at peak performance.

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Years Experience

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Client Retention

0/7

Support Available

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Trusted by leading companies

Enterprise Co
FinTech Corp
HealthTech
RetailPro
LogiSys
Our Services

Comprehensive MA Services

We handle the technical complexity so you can focus on your core business. Our expert team maintains and enhances your applications with enterprise-grade care.

Version Updates

Regular updates to keep your application current with the latest frameworks, libraries, and security patches. We handle all testing and deployment.

Security Patching

Proactive security monitoring and rapid patch deployment. We identify vulnerabilities before they become threats and protect your data.

Performance Optimization

Continuous performance monitoring and optimization to ensure your application runs at peak efficiency. We identify and resolve bottlenecks proactively.

System Enhancements

Custom feature development and system improvements based on your evolving business needs. We work closely with you to enhance functionality.

24/7 Technical Support

Round-the-clock support with guaranteed response times. Our expert team is always ready to resolve issues and answer your questions.

Documentation & Training

Comprehensive documentation maintenance and user training for your team. We ensure your staff can effectively use and manage your applications.

How It Works

Seamless Partnership

Getting started with our MA services is simple and straightforward

01

Consultation

We assess your application and understand your maintenance requirements.

02

Custom Plan

We design a tailored MA agreement that fits your specific needs and budget.

03

Onboarding

Our team gets access to your systems and establishes support workflows.

04

Ongoing Care

We maintain, update, and enhance your application continuously.

Why Choose Us

Dedicated to Your Success

With over 15 years of experience in application maintenance, we understand what it takes to keep your systems running smoothly.

  • Dedicated account manager for each client
  • Guaranteed SLA response times
  • Transparent reporting and communication
  • Proactive monitoring and issue prevention
  • Flexible engagement models
  • No hidden fees or surprise charges

99.9%

Uptime Guarantee

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Avg Response Time

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Happy Clients

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Apps Maintained

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Industry Experience

Testimonials

What Our Clients Say

β€œBackQ has been maintaining our enterprise ERP system for 5 years. Their response times are exceptional and they've significantly improved our system performance.”
S

Somchai K.

CTO at Manufacturing Corp

β€œThe team's proactive approach to security patching gives us peace of mind. They've helped us pass multiple security audits without issues.”
P

Pranee S.

IT Director at FinServe

β€œTheir custom enhancement work has transformed our legacy application into a modern, efficient system. The ROI has been remarkable.”
W

Wichai T.

Operations Manager at LogiTech

Ready to Secure Your Application's Future?

Contact our team today for a free consultation. We'll assess your needs and create a custom maintenance plan for your applications.

Email

sales@backq.io

Response Time

Within 24 hours

Free Consultation

No obligation assessment